Phoenix Orchard

20530 Viking Ave NW, Poulsbo, WA 98370, USA

About Phoenix Orchard

4 / 5

from reviews

Chinese, Vietnamese, Coffee & Teas. Providing delicious & healthy Asian Fusion cuisine to the Poulsbo area.

Sam Shay
-
February 24, 2021

This place has the worst service I have ever experienced. First off, my food took 45 minutes. There was only 4 tables and two other people waiting for orders. While myself and the other two people were waiting for our orders, one of the two servers kept telling us that we are upsetting her by standing there and that we are bothering her customers (we are customers too?). The other server walked backed and forth into the kitchen screaming and cussing at the kitchen staff so loud the whole restaurant could hear. When my food came out, it was set on a table and one of the servers yelled out my food was ready. She yelled out some Indian name. I looked at the bag. It was my order. My name is Sam. So that was confusing. When I grabbed the bag, she then told me that me and the other door dashers are ruining her ability to make a living wage. At this point I was so infuriated about the way I had been treated since I walked in the door, I very unkindly told her I ordered through their website and that I will never return. I forgot to pay. That’s my bad. The restaurant called me to ask if I picked up my order and they were rude from the moment I picked up the phone. I get it, I forgot to pay, but it was entirely uncalled for. I get to the restaurant, was polite. It wasn’t even the same server I dealt with earlier. Without any context, the woman straight up tells me she should have called the police on me. I FORGOT TO PAY. The service at this place is genuinely the worst I’ve ever experienced. This was my first time at the restaurant and I promise I’ll never go back. The only positive thing I can say is the food was decent. Definitely not worth the price, but edible.

Shelia Spears
-
February 25, 2021

This new place is amazing! Clean and the service is amazing! Frank the owner is so nice! The food is amazing! Such a great selection of items and the price of the meals are a bargain compared to others! You need to try this place..fun dining!

Lisa Miller
-
February 25, 2021

New Leaf Pho is definitely my go to place once a week. I live out in seabeck, but once a week for work I am out in Poulsbo so I make sure to bring home dinner for the family from New Leaf Pho. Besides the food being amazing and delicious, the employees are fabulous! They are both professional, down to earth, and super friendly. The portions are big enough that we eat leftovers the next day so I don't have to worry about cooking dinner the next day ;) I HIGHLY recommend New Leaf Pho to everyone! Also, they take every precaution there is to provide a safe dining atmosphere. ⭐⭐⭐⭐⭐⭐⭐

Monica Shoemaker
-
November 02, 2020

Three of us ordered the orange chicken lunch special. You get a plate full of meat and it tasted good. The negative is you have to order rice if you want it with your meal. And you do not get egg drop soup or tea as part of your meal. The service was nice and the atmosphere is pleasant.

kristen johnson
-
September 18, 2020

We tried New Leaf Pho for the first time tonight and it was amazing! I placed an order through Uber eats and ended up getting a wrong item in the delivery. I called and the situation was handled better than I could have asked. The employees were all very friendly and the service was quick. And the food was absolutely delicious! We will definitely be ordering from them again!

Phoenix Orchard

Our Address

20530 Viking Ave NW, Poulsbo, WA 98370, USA

Add Your Restaurant To KitsapCountyEats.com, It's FREE!

For more information on adding your restaurant to our website, please contact us today!